Privacy policy

Leadin5 helps you reply fast to new leads. This page explains, in plain words, what we keep and why.

What we store

Your email address and sign-in details; your businesses (name, tone, offer, deposit, extra reply details), price lists, quick-reply templates and payment links; the leads forwarded to your private Leadin5 address; and the replies and outcomes you log.

Forwarded enquiry emails

Only emails you forward to your Leadin5 address are received. We never read your inbox. Each email is stored and read by an AI model when it arrives, to pull out the name, contact details, what they want, when and budget. It is read again when you ask Leadin5 to write a reply. Our policy is never to use it to train models, sell it or share it for advertising. Deleting a lead or your account removes the stored email.

Price lists

Price lists you paste or upload as a screenshot are read by an AI model to turn them into a list you can edit.

Who processes it for us

Hosting and database: Lovable Cloud. AI reading and writing: the Lovable AI Gateway, which passes text to the AI model provider. Email intake: Postmark. Phone alerts: your phone or browser maker's push service (Apple, Google or Mozilla).

Phone alerts

Only if you switch them on. We store a technical address for your device so we can send alerts; switching off or deleting your account removes it.

Quick replies and payment link

Replies open in your own WhatsApp, text or email app. You send them yourself. Leadin5 never takes payments; it just inserts the link you saved.

Who can see it

Only your account can see it in the app; each account's data is locked to that account. Our system reads it only to run the features above. We may look at overall, anonymous usage numbers to improve the product.

Your choices

You can export your leads or delete your account at any time from the Account page. Deleting removes your leads, stored emails, history, businesses, price lists, templates, phone alert registrations and account.

Contact

Questions? Use the Feedback button inside the app and we'll reply by email.